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Borg & Overstrom E4 Range Water Dispenser — recall

Consumer goods · United Kingdom · 2025-11-07
Hazard: Fire

Borg & Overstrom E4 Range Water Dispenser, fire hazard

CountryUnited Kingdom
CategoryConsumer goods
Published2025-11-07
Model identifiersModel: E4; Affected model numbers are as follows:; - 754000 E4 240V Chilled, Ambient - Black; - 754020 E4 240V Chilled, Ambient - Silver; - 754005 E4 240V Chilled, Ambient, Hot - Black; - 754025 E4 240V Chilled, Ambient, Hot - Silver; - 754010 E4 240V Chilled, Sparkling, Ambient - Black; - 754030 E4 240V Chilled, Sparkling, Ambient - Silver; - 754015 E4 240V Chilled, Sparkling, Hot - Black; - 754035 E4 240V Chilled, Sparkling, Hot - Silver
CategoryElectrical appliances and equipment
HazardFire
Hazard descriptionThe product presents a risk of fire as a compressor relay can fail whilst the dispenser is in use. In some circumstances, the protective fuse cannot de-escalate this issue, resulting in an escalated overcurrent and thermal fire risk.
Non-complianceElectrical Equipment (Safety) Regulations 2016
RemedyThe manufacturer has initiated a modification programme for affected appliances. Owners are advised to switch off the dispensers immediately. Consumers can access further information by contacting support@borgandoverstrom.com or accessing: https://send.borgandoverstrom.com/en/notices
Recall number2510-0228
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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