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Fitbit Sense and Versa 3 Smart Watches — recall

Consumer goods · United Kingdom · 2025-01-20

Hazard: Burns

Fitbit Sense and Versa 3 Smart Watches pose burn risk

Country	United Kingdom
Category	Consumer goods
Published	2025-01-20
Model identifiers	Models: Sense and Versa 3
Category	Communication and media equipment
Hazard	Burns
Hazard description	The product has been identified as presenting a risk of burns as the batteries may overheat during normal use. If this occurs while the watch is in use, the user may receive burns to the wrist.
Non-compliance	General Product Safety Regulations 2005
Remedy	This corrective action has been ongoing since January 2025. Fitbit LLC initiated a remote firmware update in January 2025. Consumers with impacted products received an email and notifications on the watch and in the Fitbit app when the firmware was available to install. The update reduced the risk of the battery overheating by reducing its capacity. Where consumers did not manually update the firmware, the device experienced a factory reset until the firmware update was completed. Consumers with impacted products may be eligible for an appeasement. Access the Fitbit Help Center for further in…
Recall number	2509-0315
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Accessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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