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Kelly Hoppen Debossed Cappuccino Cups sold by Marks and Spencer — recall

Consumer goods · United Kingdom · 2025-12-15

Hazard: Injuries and burns

Kelly Hoppen Debossed Cappuccino Cups, risk of injuries and burns

Country	United Kingdom
Category	Consumer goods
Published	2025-12-15
Model identifiers	Product Code: T34/1332B, T34/1332B, T34/1332B; Barcode: 5242504, 5310845, 5312375
Category	Kitchen / cooking accessories
Hazard	Injuries and burns
Hazard description	The base of the ceramic cup may crack or break unexpectedly during normal use, particularly when filled with hot liquids. This sudden failure can result in sharp ceramic fragments, posing a risk of cuts or lacerations to the user. Additionally, the breakage may cause hot liquid to spill, increasing the risk of burns or scalds.
Non-compliance	General Product Safety Regulations 2005
Remedy	The products have been recalled from end users. We recommend that consumers stop using the product immediately and return it to any M&S store for a full refund. Please visit Product Recalls - M&S for further information, or contact Customer Services via the M&S website or on 0333 014 8555.
Recall number	2512-0159
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Accessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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