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Metador Defender Fire Doorsets — recall

Consumer goods · United Kingdom · 2026-01-07
Hazard: Non-compliance

Metador Defender Fire Doorsets are non-compliant

CountryUnited Kingdom
CategoryConsumer goods
Published2026-01-07
Model identifiersModels: Defender Fireshield, Defender Inox, Defender Module X, Defender PASGuard, Defender Soundguard
CategoryConstruction products
HazardNon-compliance
Hazard descriptionThe doorsets were marketed, labelled and/or listed on a declaration of performance as being suitable for external use (EN 14351-1), and also marketed and/or labelled as providing fire resistance characteristics. However, they had not been manufactured and conformity marked in accordance with the required level of independent oversight and testing for use as external doorsets claiming fire performance (under the harmonised standard EN 16034:2014). This means that the fire performance of these doorsets cannot be guaranteed when used in an external location.
Non-complianceRegulation 305/2011
RemedyThe Office for Product Safety and Standards has required all companies trading as Metador to inform the supply chain, distributors and final consumers (where known) of the risks posed by this product. The potential impact of being unable to guarantee the performance of a product in relation to reaction to fire and building safety will vary on a project-by-project basis and will depend on factors unique to each building. Building owners should seek advice from their building safety officer, an independent inspector, fire safety officer or a relevant building control authority, as appropriate, …
Recall number2512-0236
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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