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Shoulder and Neck Massager, JBY-820 — recall

Consumer goods · United Kingdom · 2026-01-30
Hazard: Fire

Shoulder and Neck Massager JBY-820 poses a fire hazard

CountryUnited Kingdom
CategoryConsumer goods
Published2026-01-30
Model identifiersModel: JBY-820; Product identifiers: IC950351251009659, 921555291796, 950351-T50, 9023901.
CategoryElectrical appliances and equipment
HazardFire
Hazard descriptionThe product presents a high risk of fire because the plug pins do not meet the dimensional requirements of BS 1363. As a result, the plug may not fit securely into a socket, leading to overheating and fire.
Non-complianceElectrical Equipment (Safety) Regulations 2016; Plugs and Sockets (Safety) Regulations 1994
RemedyThe import has been rejected at the border.
Recall number2601-0318
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsCell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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