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Sigenergy SigenStor Energy Controller with quick connect AC plug — recall

Consumer goods · United Kingdom · 2026-04-23
Hazard: Burns

Sigenergy SigenStor Energy Controller for burns risk

CountryUnited Kingdom
CategoryConsumer goods
Published2026-04-23
Model identifiersModel: 8.0kW, 10.0kW and 12.0kW connectors for single phase supply; PNs: 1104002700, 1104002800 and 1104002900
CategoryElectrical appliances and equipment
HazardBurns
Hazard descriptionIn rare cases, the quick connect AC plug may present a risk of overheating and burns in cases where it has been installed not in accordance with the manufacturer’s instructions.
RemedyThe manufacturer has initiated a modification programme to warn customers of the risk and arrange for on-site inspection and repair of affected products. Owners of affected products who require further information should contact: sigenservice.uk@sigenergy.com You do not need to contact Sigenergy if: Your EC controller was installed and commissioned after February 2026 (as your product is unaffected) Your product has already been replaced
Recall number2604-0013
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsAccessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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