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Acer ES Series 5 AES015 Electric Scooter — recall

Consumer goods · United Kingdom · 2026-04-22
Hazard: Injuries

Acer ES Series 5 Electric Scooter for injuries risk

CountryUnited Kingdom
CategoryConsumer goods
Published2026-04-22
Model identifiersModel: AES015
CategoryHobby / sports equipment
HazardInjuries
Hazard descriptionThe product presents a serious risk of injuries as a screw within the folding mechanism may not have been tightened to the required specification during production and can gradually loosen during normal use. This can lead to a loss of structural support and stability while riding, increasing the risk of the scooter collapsing and the rider losing balance, which may result in injuries.
Non-complianceSupply of Machinery (Safety) Regulations 2008
RemedyThe product has been recalled from end users. Affected consumers should stop using the product and complete the required maintenance to tighten the screw at home. Acer have prepared a step-by-step video demonstrating which screw to inspect and how to tighten it correctly which can be found here: AES015 - Tightening the Front Tube Screw. For further details, please access the Acer recall notice here: https://www.acer.com/gb-en/support/alerts-recalls/recall-aes015 or contact the Acer support centre on 0371 760 1000.
Recall number2604-0128
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsStructural strength, tip-over stability, sharp edges.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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