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Slide-in Electric Ranges — recall

Consumer goods · United States · 2024-08-08
Hazard: Fire Hazard

Slide-in Electric Ranges pose a fire hazard

CountryUnited States
CategoryConsumer goods
Published2024-08-08
ManufacturerSamsung Electronics America Inc., of Ridgefield Park, N.J._x000D_ _x000D_ _x000D_ _x000D_ _x000D_ _x000D_ _x000D_ Important Message from CPSC:_x000D_ _x000D_ _x000D_ _x000D_ CPSC urges consumers to follow the following safety advice to avoid the risk of fire:Never place, leave, or store anything on the top of your range. Such items can ignite if the range is accidentally activated or left on. Fires can occur when items are left on the top surface of any range that is accidentally activated or left on.For more information on Range and Oven Safety, visit https://www.cpsc.gov/Safety-E…
RetailerBest Buy, Costco, The Home Depot, Lowe’s and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold
Model identifiersNE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AANE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AANE63T8711SS/AANE63T8711ST/AANE63T8751SG/AA NE63T8751SS/AA
Units affected1120905
HazardFire Hazard
Hazard descriptionFront-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
RemedyConsumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install._x000D_ Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use._x000D_ Consumers with Wi-Fi enabled ranges can enable the “Cooktop On” notification on the Samsung SmartThings app to receive alerts on their smartphone when a coo…
Recall number24-335
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involvedCPSC/CPSIA, ASTM F963 (toys), UL · Full guide →

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