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Droyd multi-purpose helmets — recall

Consumer goods · United States · 2024-10-10

Hazard: Risk of Head Injury

Droyd multi-purpose helmets pose risk of head injury

Country	United States
Category	Consumer goods
Published	2024-10-10
Manufacturer	Yongkang Xinhao Industry and Trade Co. Ltd., of China
Importer	Reyhee Group Inc., dba RGI Global, of Ontario, California
Retailer	Online at Droyd.com
Model identifiers	“DHM000001” or “DHL000001”
Units affected	400
Hazard	Risk of Head Injury
Hazard description	The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Non-compliance	Federal Regulations for Bicycle Helmets
Remedy	Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Recall number	25-007
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Structural strength, tip-over stability, sharp edges.
Rules & standards likely involved	CPSC/CPSIA, ASTM F963 (toys), UL · Full guide →

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