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Recalls › United States › woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGI…

woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6 — recall

Consumer goods · United States · 2024-11-14
Hazard: Fall and Crash Hazards

woom bicycles pose fall and crash hazards

CountryUnited States
CategoryConsumer goods
Published2024-11-14
Importerwoom Bike USA LLC, of Austin, Texas
RetailerOnline exclusively at http://www.woom.com U.S.
Units affected2500
HazardFall and Crash Hazards
Hazard descriptionThe crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
RemedyConsumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop. Reimbursement in the way of a check will be issued for the consumer's crank replacement expense upon submission of the repair receipt. All known purchasers are being contacted dire…
Recall number25-043
Official noticeView source ↗

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