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High Bay LED light fixtures — recall

Consumer goods · United States · 2024-12-05

Hazard: Fire Hazard

High Bay LED light fixtures pose a fire hazard

Country	United States
Category	Consumer goods
Published	2024-12-05
Importer	NetZero USA Holdings Inc., of Alpharetta, Georgia
Retailer	NetZero USA, Citory Solutions, and Red Sail Developments and through other commercial distributors
Model identifiers	NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5
Units affected	16000
Hazard	Fire Hazard
Hazard description	The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
Remedy	Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.
Recall number	25-058
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	CPSC/CPSIA, ASTM F963 (toys), UL · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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