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Heckler 9 Electric Bicycles — recall

Consumer goods · United States · 2025-05-01

Hazard: Fire Hazard

Heckler 9 Electric Bicycles, fire hazard

Country	United States
Category	Consumer goods
Published	2025-05-01
Distributor	Santa Cruz Bicycles LLC, of Santa Cruz, California Manufactured In: United States
Retailer	Santa Cruz dealers nationwide
Units affected	2850
Hazard	Fire Hazard
Hazard description	The recalled electric bicycle’s lithium-ion battery can overheat, posing a fire hazard.
Remedy	Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer’s website at https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery to determine if their bicycle is affected and, if so, to register for a free replacement battery to be sent to them. If their battery is involved in this recall, consumers will be required to write “Recalled” on the involved affected battery and upload a photograph of it to https://santacruzbicycles.com/pages/recall-heckler-9-lithium-ion-battery. These consumers…
Recall number	25-244
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	CPSC/CPSIA, ASTM F963 (toys), UL · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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