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Rinnai i-Series Plus gas boilers — recall

Consumer goods · United States · 2025-06-05

Hazard: Carbon Monoxide (CO) Poisoning Hazard

Rinnai i-Series Plus gas boilers have a carbon monoxide poisoning hazard

Country	United States
Category	Consumer goods
Published	2025-06-05
Importer	Rinnai America Corporation, of Peachtree City, Georgia
Retailer	Independent heating and plumbing contractors and wholesale distributors nationwide, and online at Amazon.com, Homedepot.com and Lowes.com
Model identifiers	Model numbers IP175S, IP199S, IP175199C and IP199199C.
Units affected	2030
Hazard	Carbon Monoxide (CO) Poisoning Hazard
Hazard description	The boiler door can fail to seal properly due to incorrect screws, allowing carbon monoxide (CO) gases to escape, posing a carbon monoxide poisoning hazard.
Remedy	Consumers should immediately stop using the recalled boilers and contact Rinnai to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas.
Recall number	25-313
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	CPSC/CPSIA, ASTM F963 (toys), UL · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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