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Electronic LED modules used on Floating Stairs and Rails — recall

Consumer goods · United States · 2025-08-14

Hazard: Fire Hazard

Electronic LED modules for stairs and rails, fire hazard

Country	United States
Category	Consumer goods
Published	2025-08-14
Importer	Viewrail, of Goshen, Indiana
Retailer	Viewrail.com
Model identifiers	Model number “E2-WR”
Units affected	2720
Hazard	Fire Hazard
Hazard description	The LED module can overheat, causing it to melt, posing a fire hazard.
Remedy	Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. _x000D_ Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module if no receipt is provided.
Recall number	25-436
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	CPSC/CPSIA, ASTM F963 (toys), UL · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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