Recalls › Australia › Assorted travel adaptors - sold at Big W

Assorted travel adaptors - sold at Big W — recall

Consumer goods · Australia · 2026-06-30

Hazard: Risk of serious injury or death from el…

CL Group travel adaptors have uninsulated plug pins, risking electric shock

Country	Australia
Category	Consumer goods
Published	2026-06-30
Manufacturer	CL Group
Category	Computers, laptops and accessories
Hazard	Risk of serious injury or death from electric shock from uninsulated plug pins.
Hazard description	Risk of serious injury or death from electric shock from uninsulated plug pins. Risk of property damage if the product catches fire.
Non-compliance	The adaptors do not meet Australian Electrical Safety Requirements as the plug pins are uninsulated and they do not have the required Australian Regulatory Compliance Mark.
Remedy	Consumers should immediately stop using the adaptors and disconnect from power supply and appliances. Return the adaptor to any BIG W store for a full refund, or contact recall@clgroup.au to arrange the return of the product and refund.
Recall number	2a3dfd28-7ed4-403d-8a76-0da78d8684bc
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Plug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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