FORD EXPLORER — recall
Automotive · Canada · 2024-10-25
Ford vehicles: APIM software problem could cause rearview camera image not to display
| Country | Canada |
|---|---|
| Category | Automotive |
| Published | 2024-10-25 |
| Manufacturer | FORD |
| Models affected | EXPLORER |
| Model year | 2025 |
| Units affected | 55 |
| Defect | Under certain conditions, a problem with the accessory protocol image module (APIM) software could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing._x000D_ A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. |
| Component | Visual System |
| Remedy | Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership. |
| Recall number | 2024-644 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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