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Neck massager — recall

Name: Neck massager
Brand: Jancheng

Consumer goods · European Union · 2026-10-23 · China-origin

Hazard: EnvironmentOrigin: China

Neck massager Environment

Country	European Union
Category	Consumer goods
Published	2026-10-23
Country of origin	China
Manufacturer	Jancheng
Model identifiers	260204000001, 2EE800128-PL; 6970578760283
Category	Electrical appliances and equipment
Hazard	Environment
Hazard description	The plastic material of the cable has an excessive concentration of bis(2-ethylhexyl) phthalate (DEHP), dibutyl phthalate (DBP) and short chain chlorinated paraffines ( SCCPs) (measured values up to 1.93% , 0.94% and 0,19% by weight, respectively). The solders in the product have an excessive concentration of lead. (measured value up to 35.8% by weight).DEHP and DBP pose a risk to human health and the environment. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bio-accumulate in wildlife and humans, posing a risk to human health and the environment.…
Remedy	Type of economic operator taking notified measure(s): DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 01/07/2026
Recall number	SR/02991/26
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Restricted-substance test reports (phthalates, lead, cadmium, PFAS…) covering current batches and all variants.
Rules & standards likely involved	GPSR, CE (Toys EN 71 / LVD·EMC), REACH · Full guide →

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