FORD, LINCOLN — recall
Automotive · Canada · 2025-05-09
Ford, Lincoln vehicles' software issue causes rearview camera image display problems
| Country | Canada |
|---|---|
| Category | Automotive |
| Published | 2025-05-09 |
| Manufacturer | FORD |
| Models affected | BRONCO, EDGE, ESCAPE, EXPEDITION, F-150, F-250 SUPER DUTY, F-350 SUPER DUTY, F-450 SUPER DUTY, F-550 SUPER DUTY, F-600, MUSTANG, MUSTANG MACH-E, RANGER, TRANSIT, CORSAIR, MKX, NAVIGATOR |
| Model year | 2021 2022 2023 2024, 2023 2024, 2022 2023 2024, 2024, 2021 2022 2023 |
| Units affected | 159135 |
| Defect | On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse._x000D_ A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. |
| Component | Visual System |
| Remedy | Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership. |
| Recall number | 2025-260 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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