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MERCEDES-BENZ METRIS — recall

Automotive · Canada · 2025-07-11

Mercedes-Benz vehicles: infotainment system connection problem, rearview camera image may not display

Country	Canada
Category	Automotive
Published	2025-07-11
Manufacturer	MERCEDES-BENZ
Models affected	METRIS
Model year	2021 2022 2023
Units affected	1555
Defect	On certain vehicles, there could be a problem with the connection of the infotainment system. As a result, the rearview camera image may not display when the transmission is shifted into reverse._x000D_ A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Component	Visual System
Remedy	Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to secure the connection of the infotainment system.
Recall number	2025-374
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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