SEGWAY — recall

Automotive · Canada · 2025-03-28

Segway electric kickscooters: front fork part improperly manufactured, fork stem could fail

Country	Canada
Category	Automotive
Published	2025-03-28
Manufacturer	NINEBOT (CHANGZHOU) TECH CO., LTD
Models affected	P100SU
Model year	2023
Units affected	300
Defect	On certain electric kickscooters, a part within the front fork may not have been manufactured properly. As a result, the fork stem could fail. If this happens, there could be a loss of control and/or you could fall from the scooter._x000D_ Note: This recall affects certain scooters marked with the manufacturing date code 2308, 2310 or 2311._x000D_ A loss of control could create the risk of injury and/or a crash.
Component	Suspension
Remedy	Segway advises not to ride your scooter until the recall repairs have been completed. Segway will notify registered owners by email and advise you to take your scooter to a dealership to repair the front fork. Alternatively, Segway will provide you with a pre-paid shipping label, for you to ship your scooter to a service center for repair.
Recall number	2025-160
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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