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FORD, LINCOLN — recall

Automotive · Canada · 2025-04-24

Ford, Lincoln vehicles' 360-degree camera software problem, rearview image may not appear

Country	Canada
Category	Automotive
Published	2025-04-24
Manufacturer	FORD
Models affected	BRONCO, TRANSIT, NAVIGATOR
Model year	2021 2022 2023, 2022 2023, 2018 2019 2020 2021
Units affected	25260
Defect	On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing._x000D_ Note: This recall replaces Transport Canada recall no. 2023-477. Vehicles that were repaired under that recall don't require this repair._x000D_ A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Component	Visual System
Remedy	Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera, and modify the camera wire retention as necessary. Some Transit models will also require a software update.
Recall number	2025-223
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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