Recalls › Canada › MERCEDES-BENZ EQE SUV, EQS SEDAN, EQS SUV

MERCEDES-BENZ EQE SUV, EQS SEDAN, EQS SUV — recall

Automotive · Canada · 2025-05-30

Mercedes-Benz auto software problem causes vehicle alerting system malfunction

Country	Canada
Category	Automotive
Published	2025-05-30
Manufacturer	MERCEDES-BENZ
Models affected	EQE SUV, EQS SEDAN, EQS SUV
Model year	2023
Units affected	10
Defect	On a small number of vehicles, a software problem could cause the vehicle alerting system not to work properly. As a result, the vehicle may make the wrong sound when reversing._x000D_ A vehicle alerting system that doesn't work properly could create an increased risk of a crash and/or injury.
Component	Other
Remedy	Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system software.
Recall number	2025-298
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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