MCI — recall

Automotive · Canada · 2025-07-08

Motor Coach Industries MCI buses: emergency exit window labels incorrectly located

Country	Canada
Category	Automotive
Published	2025-07-08
Manufacturer	MOTOR COACH INDUSTRIES
Models affected	J4500
Model year	2025 2026
Units affected	21
Defect	On certain buses, the labels for the emergency exit windows may not be in the correct location. This could delay occupants from escaping the bus in an emergency._x000D_ Emergency exit labels that aren't in the correct location could create confusion and increase the risk of injury in an emergency.
Component	Label
Remedy	Motor Coach Industries will notify owners in writing and provide you with new emergency exit labels and instructions for where to install them. Alternatively, you may schedule an appointment to have the labels installed at an authorized MCI service center.
Recall number	2025-367
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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