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Electric bicycle — recall

Automotive · European Union · 2025-08-08 · China-origin
Origin: China

Ridstar Electric bicycle charger has poor quality connections, creepage and clearance issues

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CountryEuropean Union
CategoryAutomotive
Published2025-08-08
Country of originChina
ManufacturerRidstar
Models affectedQ20-Plus, Q20-Mini, E26 Pro
DefectThe charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board. Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient. Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock. Furthermore, the charger and plug can overheat and cause a fire if left unattended.
RemedyImport rejected at border.
Recall numberSR/02883/25
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsOEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedUNECE regulations, EU type-approval · Full guide →

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