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CHEVROLET, GMC — recall

Automotive · United States · 2024-11-07

Chevrolet Express and GMC Savana vehicles, incorrect transmission control software

Country	United States
Category	Automotive
Published	2024-11-07
Manufacturer	General Motors, LLC
Models affected	EXPRESS, SAVANA
Model year	2022-2023
Units affected	77824
Defect	General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction._x000D_ Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Component	POWER TRAIN
Remedy	Dealers will update the transmission control module software calibration, free of charge. Owner notification letters are expected to be mailed December 23, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Recall number	24V839000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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