MCI — recall

Automotive · United States · 2025-07-09

MCI buses have an incorrect emergency exit label

Country	United States
Category	Automotive
Published	2025-07-09
Manufacturer	Motor Coach Industries
Models affected	D4520, D45CRT, D45CRTLE, J3500, J4500
Model year	2025, 2025-2026
Units affected	321
Defect	Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."_x000D_ Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
Component	EQUIPMENT
Remedy	MCI will install or mail labels as necessary, free of charge. Owner notification letters are expected to be mailed August 28, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Recall number	25V457000
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	FMVSS (NHTSA) · Full guide →

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