Recalls › Australia › XCD Ceiling Projector Drop Mount

XCD Ceiling Projector Drop Mount — recall

Consumer goods · Australia · 2024-07-01

Hazard: The mount does not contain a secondary …

XCD Ceiling Projector Drop Mount lacks secondary locking, adjustable arm may fall.

Country	Australia
Category	Consumer goods
Published	2024-07-01
Manufacturer	JB Hi-Fi Group Pty Ltd
Distributor	JB Hi Fi
Model identifiers	Model: XCDPROM1
Hazard description	The mount does not contain a secondary locking mechanism. The adjustable arm may fall from the mount if the mount is adjusted with the projector attached. There is a risk of serious injury if the adjustable arm falls from the ceiling mount with the projector attached.
Remedy	Consumers must not attempt to adjust the length of the projector mount by releasing its locking mechanism, without first removing the attached projector._x000D_ Consumers should contact JB Hi-Fi by calling 1300 524 266 (Mon-Fri 8am to 7pm, Sat 9am to 5pm, AEST) or by sending an email to homeservices@jbhifi.com.au, to arrange installation of a replacement projector mount (at no cost to the consumer).
Recall number	2024/20235
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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