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Far Infrared Saunas — recall

Consumer goods · Australia · 2024-07-05
Hazard: There are two parts within the heating …

Found Space Trading Far Infrared Saunas heating system parts may catch fire.

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CountryAustralia
CategoryConsumer goods
Published2024-07-05
ManufacturerFound Space Trading Pty Ltd
DistributoriHealth Saunas, Found-Space, Spa World
Model identifiersUnknown
Hazard descriptionThere are two parts within the heating system of the sauna that may catch fire._x000D_ 1. Faulty heater elements, and/or_x000D_ 2. Ceramic electrical connectors that do not have sufficient ventilation There is a risk of serious injury, death and/or property damage if the sauna catches fire._x000D_ Fires with associated property damage have occurred.
RemedyConsumers should stop using these products immediately._x000D_ For more information, please visit the Found-Space Recall webpage, https://foundspace.com.au/product-safety-recall/ or contact by email recall@foundspace.com.au_x000D_ Important message from the ACCC to consumers:_x000D_ Electrical safety regulators are working with Found-Space on the proposed remedy._x000D_ Consumers can access their rights under the Consumer Guarantees which may entitle them to a full refund or a replacement product that is free of defects.
Recall number2023/19918
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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