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Euroblade Suntower infrared heater — recall

Consumer goods · Australia · 2024-09-18
Hazard: The heat produced by the heater in clos…

Show Television Euroblade Suntower infrared heater produces excessive heat, posing burn risk

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CountryAustralia
CategoryConsumer goods
Published2024-09-18
ManufacturerShow Television Pty Ltd
Retailerhttps://showtv.com.au/
Model identifiersSundear Sunmore–H 2000
Hazard descriptionThe heat produced by the heater in close proximity (500mm or less) to objects exceeds the maximum levels of the standard. There is a risk of serious burn injury or death and/or property damage if objects close to the heater catch fire.
Non-compliancerelevant electrical safety standard
RemedyConsumers should stop using the product immediately. Consumers should switch off and unplug the heater from power._x000D_ Consumers should contact Show TV Australia to request a replacement heater from the Euroblade range or a refund._x000D_ To arrange your replacement or refund, or for more information, consumers should email suntower@showtv.com.au_x000D_ If consumers are unable to email, they can contact Show TV Australia by phone on 03 9465 8917 (8:30am to 4:30pm, Monday to Friday).
Recall number2024/20285
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsAccessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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