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Tacx NEO Bike Plus Trainer — recall

Consumer goods · Australia · 2024-10-02
Hazard: A power supply board inside the bike ca…

Tacx NEO Bike Plus Trainer power supply board can overheat and catch fire

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CountryAustralia
CategoryConsumer goods
Published2024-10-02
ManufacturerTacx B.V.
RetailerGarmin website (garmin.com/en-AU)_x000D_ Achieva Agents_x000D_ 99 Bikes_x000D_ The Odd Spoke_x000D_ Urban Pedaler_x000D_ Fast Lane Bike Shop_x000D_ ABC Bikes_x000D_ City Bicycle Express_x000D_ Health Management Group Pty Ltd_x000D_ Adventure Online t/a Pushys Online
Model identifiersPart number: 010-02534-60
Hazard descriptionA power supply board inside the bike can overheat and catch fire. There is a risk of serious injury from burns and/or property damage if the power supply board overheats and catches fire.
RemedyImportant message from the ACCC to consumers: The ACCC is currently in discussions with Tacx B.V. about an appropriate remedy. Consumers should unplug the product from power immediately. If you want to continue using the product until an appropriate remedy is available, you should only use the product in standalone mode (unplugged from any power source). Consumers can exercise their rights to a remedy in accordance with the consumer guarantees which may entitle them to a full refund or a replacement product that is free of defects. Contact Tacx B.V. 1800 244 143 au.consumer.sse@garmin.com
Recall number2024/20254
Official noticeView source ↗

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