Quest Carpets – assorted colours and styles — recall
Consumer goods · Australia · 2024-11-11
Hazard: A fire rating is not required under the…
Quest Carpets assorted styles lack required fire rating, risk of serious injury
→ See all Quest Flooring recalls
| Country | Australia |
|---|---|
| Category | Consumer goods |
| Published | 2024-11-11 |
| Manufacturer | Quest Flooring Pty Ltd |
| Retailer | 3A FLOORING; A & H FLOORS 2 DOORS AUSTRALIA PTY LTD; A 1 FLOORING (VIC) PTY LTD; A TO Z FLOORING SOLUTIONS PTY LTD; ACCENT CARPETS (CASTLE HILL); ACCENT CARPETS PTY LTD; ACCOLADE CARPETS; ADELAIDE COMMERCIAL FLOORING PTY LTD; ADVANCED FLOORS VIC; ALBANY FLOORING; ALDINGA CARPET & FLOORING PTY LTD; ALEX BOWEN CARPETS; ALI TIMBER FLOORING COMPANY; ALS FLOORING SOLUTIONS PTY LTD; ANDERSENS CARPETS (ALL STORES); APEX CENTRAL CARPET & CURTAINS; ASHMORE CARPET; AURORA FLOORCOVERINGS; AUSFLOORING WAREHOUSE; AWARD CARPETS; AWARD CARPETS GOLD COAST PTY LTD; BACCHUS MARSH FLOORING; BALAKLAVA STITCH JOI… |
| Model identifiers | Eureka, Mediterranean, Pacific, Crossley Twist, Mantra, Ten 40, California Dreams, Spring Cove, Pluto |
| Hazard description | A fire rating is not required under the National Construction Code for detached houses and certain other buildings. There is a risk of serious injury and property damage if the carpets catch fire. |
| Non-compliance | mandatory fire rating under the National Construction Code for certain building types, including apartment buildings, accommodation for the aged, offices, shops, factories and public buildings |
| Remedy | Consumers should contact Quest Carpets to check their carpet and have their carpet replaced if affected. Consumers can contact Quest Carpets on reception@questcarpet.com.au or by calling 1800 337 404 (9am to 5pm Monday to Friday) AEST. Consumers can also scan the QR code in the recall advertisement to check if their carpet is affected. |
| Recall number | 2024/20316 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers. |
|---|---|
| Self-check for comparable products | Structural strength, tip-over stability, sharp edges. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.
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