Entity MH15 Helmet — recall
Consumer goods · Australia · 2025-08-07
Hazard: The buckle on these helmets may separat…
Reid Cycles Entity MH15 Helmet: buckle may separate from chin strap
| Country | Australia |
|---|---|
| Category | Consumer goods |
| Published | 2025-08-07 |
| Manufacturer | Reid Cycles_x000D_ (link is external) |
| Retailer | Reidcycles.com.au_x000D_ (link is external)_x000D_ and bikesonline.com.au_x000D_ (link is external) |
| Model identifiers | S0402ET0401 Entity MH15 Mountain Bike Helmet - Black / M S0402ET0402 Entity MH15 Mountain Bike Helmet - Black / L S0402ET0405 Entity MH15 Mountain Bike Helmet - Lime / M S0402ET0406 Entity MH15 Mountain Bike Helmet - Lime / L S0402ET0403 Entity MH15 Mountain Bike Helmet - Light Blue / M S0402ET0404 Entity MH15 Mountain Bike Helmet - Light Blue / L |
| Hazard description | The buckle on these helmets may separate from the chin strap because the strap has not folded and sewn. Risk of serious injury or death in the event of a collision if the buckle separates from the strap and the helmet comes off the user’s head. |
| Non-compliance | mandatory standard for bicycle helmets |
| Remedy | Stop using affected helmets immediately. Contact BikesOnline (link is external) or Reid Cycles (link is external) to arrange for a repair or return the item to the place of purchase for a replacement or refund. Contact Reid Cycles email: support@reidcycles.com.au (link sends email) visit: https://www.reidcycles.com.au/ (link is external) call: (03) 4513 0995 between 9am – 4pm AEST, Monday - Friday |
| Recall number | 2025/20589 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers. |
|---|---|
| Self-check for comparable products | Structural strength, tip-over stability, sharp edges. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.
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