Recalls › Australia › Entity MH15 Helmet

Entity MH15 Helmet — recall

Consumer goods · Australia · 2025-08-07

Hazard: The buckle on these helmets may separat…

Reid Cycles Entity MH15 Helmet: buckle may separate from chin strap

Country	Australia
Category	Consumer goods
Published	2025-08-07
Manufacturer	Reid Cycles_x000D_ (link is external)
Retailer	Reidcycles.com.au_x000D_ (link is external)_x000D_ and bikesonline.com.au_x000D_ (link is external)
Model identifiers	S0402ET0401 Entity MH15 Mountain Bike Helmet - Black / M S0402ET0402 Entity MH15 Mountain Bike Helmet - Black / L S0402ET0405 Entity MH15 Mountain Bike Helmet - Lime / M S0402ET0406 Entity MH15 Mountain Bike Helmet - Lime / L S0402ET0403 Entity MH15 Mountain Bike Helmet - Light Blue / M S0402ET0404 Entity MH15 Mountain Bike Helmet - Light Blue / L
Hazard description	The buckle on these helmets may separate from the chin strap because the strap has not folded and sewn. Risk of serious injury or death in the event of a collision if the buckle separates from the strap and the helmet comes off the user’s head.
Non-compliance	mandatory standard for bicycle helmets
Remedy	Stop using affected helmets immediately. Contact BikesOnline (link is external) or Reid Cycles (link is external) to arrange for a repair or return the item to the place of purchase for a replacement or refund. Contact Reid Cycles email: support@reidcycles.com.au (link sends email) visit: https://www.reidcycles.com.au/ (link is external) call: (03) 4513 0995 between 9am – 4pm AEST, Monday - Friday
Recall number	2025/20589
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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