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DT SWISS ERC/CRC/HEC Wheel — recall

Consumer goods · New Zealand · 2025-07-22

Hazard: Spontaneous delamination (separation of…

DT SWISS ERC/CRC/HEC Wheels may have rim flange delamination

Country	New Zealand
Category	Consumer goods
Published	2025-07-22
Manufacturer	DT SWISS AG
Model identifiers	Affected Products: ERC 1100, 1400, 1600 DICUT 35 / 45 ERC 1600 SPLINE 35 / 45 ERC LOG CLASSIC 45 CRC 1100 DICUT 45 CRC1400, 1600 SPLINE 35 /45 HEC1400 SPLINE 45
Hazard description	Spontaneous delamination (separation of carbon layers) of the rim flange may occur, which could significantly compromise the structural integrity of the wheel. As a result, there is an increased risk of accidents that could lead to property damage, serious injury, or death.
Remedy	Out of an abundance of caution, and in the interest of consumer safety, we are asking all customers to stop using the affected products and all distributors, manufacturers, and retailers to remove the affected aroducts from commerce immediately. This Stop-Use Notice remains in effect until the cause has been fully clarified. You will find a step-by-step instruction below. If you have any questions regarding the stop-use notice, need assistance in verifying whether your wheels are affected, or suspect any damage contact DT SWISS using the contact details below More information on the recall ca…
Recall number	N2025X010
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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