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ERC/CRC/HEC bicycle wheels for road bikes — recall

Consumer goods · Australia · 2025-08-01
Hazard: Separation of the layers of the rim fla…

Dt Swiss ERC/CRC/HEC bicycle wheels: rim flange layers may separate, causing wheel collapse

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CountryAustralia
CategoryConsumer goods
Published2025-08-01
ManufacturerDT SWISS AG
RetailerApollo Bicycle Co., Canyon Bicycles
Model identifiersOther identifying numbers: DT Swiss ID
Hazard descriptionSeparation of the layers of the rim flange can occur which can weaken the wheel, causing it to collapse. Risk of serious injury, death or property damage if the wheel fails while it is in use._x000D_ _x000D_ Incidents have occurred.
RemedyStop using these wheels immediately. Visit https://www.dtswiss.com/en/recall (link is external) to check if your wheel is affected. If you have an affected wheel register your details to arrange a free wheel inspection. If your wheel is affected, it will be replaced free of charge. Contact: DT SWISS AG email recall@dtswiss.com (link sends email) phone: 03 9700 9400 between 9am to 5pm (AEST) visit: https://www.dtswiss.com/en/recall (link is external)
Recall number2025/20584
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsStructural strength, tip-over stability, sharp edges.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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