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DT SWISS ARC, ERC, CRC & HEC Wheel — recall

Consumer goods · New Zealand · 2025-07-29
Hazard: Spontaneous delamination (separation of…

DT SWISS ARC, ERC, CRC & HEC Wheels may have rim flange delamination

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CountryNew Zealand
CategoryConsumer goods
Published2025-07-29
ManufacturerDT SWISS AG
Model identifiersAffected Products: ARC 1100, 1400, 1600 DICUT 50 / 55 / 65 ARC 1600 SPLINE 50 / 55 /65 ERC 1100, 1400, 1600 DICUT 35 / 45 ERC 1600 SPLINE 35 / 45 ERC LOG CLASSIC 45 CRC 1100 DICUT 45 CRC 1400, 1600 SPLINE 35 / 45 HEC 1400 SPLINE 45
Hazard descriptionSpontaneous delamination (separation of carbon layers) of the rim flange may occur, which could significantly compromise the structural integrity of the wheel. As a result, there is an increased risk of accidents that could lead to property damage, serious injury, or death.
RemedyIf your product is identified as affected, we ask that you share your contact details with us using the appropriate form to register the product for this product safety recall. https://www.dtswiss.com/en/recall Once registered, we will contact you immediately by email to start the recall process. Since not all products in the specified model series are actually affected by a product defect, we will check all products returned to us using a quality test developed for this product safety recall in order to identify the defective products. With this quality test, we set internal company require…
Recall numberN2025X015
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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