Recalls › New Zealand › Kelsey Mug- sold at nood

Kelsey Mug- sold at nood — recall

Consumer goods · New Zealand · 2025-07-28

Hazard: The base may crack and could detach fro…

Kelsey Mug base may crack and detach, causing hot drinks to spill and burns

Country	New Zealand
Category	Consumer goods
Published	2025-07-28
Manufacturer	nood
Model identifiers	116133-INK-ONE KELSEY LARGE MUG-Ink-One 116133-MOS-ONE KELSEY LARGE MUG-Moss-One 116133-TOFF-ONE KELSEY LARGE MUG-Toffee-One 116132-INK-ONE KELSEY MUG-Ink-One 116132-MOS-ONE KELSEY MUG-Moss-One 116132-TOFF-ONE KELSEY MUG-Toffee-One
Hazard description	The base may crack and could detach from the mug. If the mug breaks, hot drinks may spill which could result in burns, and broken stoneware could cause cuts.
Remedy	Customers should stop using the mug/s immediately and return these to any nood store for a full refund or exchange for another product of the same value.
Recall number	N2025X013
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Accessible-surface temperature rise; guarding of heat sources.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

🚨 Delisted or named by a regulator? Leave your details and situation — we'll assess and get back to you. Contact us →

General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

Get overseas recalls that matter to you (China-origin highlighted) + top hazards — one email a week. Free, unsubscribe anytime.

By subscribing you agree to our Privacy Policy & Terms (incl. cross-border data processing).