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RecallsNew Zealand › Zenith Taps- ChillTap Extra 60 (Residential), ChillTap Extr…

Zenith Taps- ChillTap Extra 60 (Residential), ChillTap Extra 140 (Commercial) — recall

Consumer goods · New Zealand · 2025-10-01
Hazard: A small number of units have taps which…

Zenith ChillTap Extra Taps, water may contain high levels of contaminants

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CountryNew Zealand
CategoryConsumer goods
Published2025-10-01
ManufacturerZenith Water
Model identifiersProduct identifiers: CT28XCEC2NZ Zenith ChillTap Extra 140 0.2mic Comm 2019 CT12XCER2NZ Zenith ChillTap Extra 60 0.2mic Res 2019 SERIAL NUMBER / PRODUCT CODE 2025013003025 CT12XCER2NZ 2025041103007 CT12XCER2NZ Unknown CT28XCEC2NZ 2023082102029 CT12XCER2NZ 2023080702021 CT28XCEC2NZ 2024071703002 CT12XCER2NZ 2024080603003 CT12XCER2NZ 2025051503012 CT12XCER2NZ 2025051503011 CT12XCER2NZ 2025051503010 CT12XCER2NZ
Hazard descriptionA small number of units have taps which have been affected by a manufacturing defect. Water drawn through these affected taps may contain higher levels of cadmium than the maximum acceptable value for New Zealand. Prolonged exposure to cadmium is linked to serious adverse health effects.
RemedyCustomers who own affected units should stop using these immediately, and contact Zenith to arrange a free replacement and installation.
Recall numberN2025X034
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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