Recalls › New Zealand › Tesla Powerwall 2 Battery Energy Storage Units
Tesla Powerwall 2 Battery Energy Storage Units — recall
Consumer goods · New Zealand · 2025-10-03
Hazard: Tesla has identified certain lithium-io…
Tesla Powerwall 2 Battery Storage Units, certain battery cells may have issues
| Country | New Zealand |
|---|---|
| Category | Consumer goods |
| Published | 2025-10-03 |
| Manufacturer | Tesla New Zealand |
| Hazard description | Tesla has identified certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems sold within the stated date range that may fail and overheat (the defect). Tesla has received reports of Powerwall 2 units with the affected battery cell defect smoking or emitting flames. |
| Remedy | Tesla has notified impacted customers through the Tesla app. Customers should confirm their Powerwall 2 system is online and check for a notification. Tesla has proactively discharged all affected units in New Zealand, and locked them out, to mitigate overheating risk in the interim. Tesla considers these discharged units do not pose a fire or overheating risk. Tesla will be replacing affected units at no cost. Tesla or a third-party service provider will contact customers with affected units to schedule replacement. |
| Recall number | N2025X035 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.
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