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Sylvan SLG02 Wif Hub power adapter — recall

Consumer goods · New Zealand · 2025-11-21
Hazard: The adapter transformer does not meet N…

G D Rutter Sylvan SLG02 Wif Hub power adapter fails safety standards due to uninsulated prongs

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CountryNew Zealand
CategoryConsumer goods
Published2025-11-21
ManufacturerG D Rutter Ltd
Model identifiersProduct identifiers: Model number JKX-777
Hazard descriptionThe adapter transformer does not meet NZ safety standards Exposed power prongs are not partially insulated
RemedyContact G D Rutter on 0800 279582 or sales@gdrutter.co.nz to arrange return of the adapter transformer for replacement
Recall numberN2025X060
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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