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E-LOK Gateway Wall Plug — recall

Consumer goods · New Zealand · 2025-12-12
Hazard: USB Adapter Plugs from the E-LOK Gatewa…

Elements Hardware E-LOK Gateway Wall Plug has uninsulated pins, failing safety standards

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CountryNew Zealand
CategoryConsumer goods
Published2025-12-12
ManufacturerElements Hardware Limited
Hazard descriptionUSB Adapter Plugs from the E-LOK Gateway range that have Uninsulated plug pins do not meet NZ Safety Standards or the Electricity (Safety) Regulations 2010.
RemedyStop using existing wall plug and contact Elements Hardware for replacement.
Recall numberN2025X066
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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