Recalls › New Zealand › Robert Gordon Dog & Cat mugs
Robert Gordon Dog & Cat mugs — recall
Consumer goods · New Zealand · 2026-05-13
Hazard: Robert Gordon Australia is recalling th…
Robert Gordon Dog & Cat mugs from batch 12/25 have an unspecified defect
→ See all Robert Gordon Australia recalls
| Country | New Zealand |
|---|---|
| Category | Consumer goods |
| Published | 2026-05-13 |
| Manufacturer | Robert Gordon Australia |
| Hazard description | Robert Gordon Australia is recalling the Robert Gordon Dog & Cat mugs because some mugs in batch number 12/25 from the shipment received by Robert Gordon Australia from its overseas manufacturer on 19 March 2026 appear to have a manufacturing defect that, if present, leads to the base of the mug cracking and detaching from the body when the mug is filled with very hot or boiling liquid. If present, the defect is likely to present almost immediately upon the mug being filled with very hot or boiling liquid which, given the nature of the product, means the cracking / failure is likely to occur … |
| Remedy | Consumers should return the mug to the place of purchase for a refund. Alternatively, consumers can contact Robert Gordon Australia by email at sales@robertgordonaustralia.com |
| Recall number | N2026X060 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers. |
|---|---|
| Self-check for comparable products | Accessible-surface temperature rise; guarding of heat sources. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.
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