Recalls › United Kingdom › ROCKRIDER Helmet MTB EXPL500 or ST500

ROCKRIDER Helmet MTB EXPL500 or ST500 — recall

Consumer goods · United Kingdom · 2024-10-14

Hazard: Injuries

ROCKRIDER Helmet MTB EXPL500 or ST500, injury risk

Country	United Kingdom
Category	Consumer goods
Published	2024-10-14
Model identifiers	Models: EXPL500 and ST500; For further details on the affected products, please see Annex A and B on Page 2.
Category	Personal protective equipment (PPE)
Hazard	Injuries
Hazard description	The product presents a risk of injuries as it has been identified that a plastic component at the back of the helmet that holds the chinstrap can break. If this occurs, the helmet may not remain securely in place during an impact or fall, compromising the safety of the user.
Non-compliance	Regulation (EU) 2016/425 on Personal Protective Equipment; Personal Protective Equipment (Enforcement) Regulations 2018
Remedy	The affected helmets have been withdrawn from the market and recalled from end users. The returned product (from a non-compliant batch) will be exchanged for the same product (from a batch not affected by the defect) or refunded at its purchase value. Decathlon can be contacted: by WhatsApp at +44(0)748 306 8343, Monday to Friday from 9 a.m. to 8 p.m., Saturday and Sunday from 9 a.m. to 6 p.m. or by email at customer.enquiries@decathlon.com For further information, please access the Decathlon site here: https://www.decathlon.co.uk/c/lp/product-recall_60e7cb1a-0be0-4a29-a87d-e41b0cbc…
Recall number	2409-0129
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Structural strength, tip-over stability, sharp edges.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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