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Hisense Heat Pump Tumble Dryer — recall

Consumer goods · United Kingdom · 2025-09-10

Hazard: The product presents a risk of fire as …

Hisense Heat Pump Tumble Dryer for fire risk due to wiring damage

Country	United Kingdom
Category	Consumer goods
Published	2025-09-10
Retailer	Amazon
Model identifiers	Affected models: DH5S102BB, DH5S102BB/PL, DH5S102BW, DH5S102BW/PL, DH5S102BW/UA, DH5S902BW
Category	Electrical appliances and equipment
Hazard description	The product presents a risk of fire as the compressor wiring harness may be damaged due to contact with the support drum wheel. As a result, the product may overheat during normal use, potentially causing it to ignite and start a fire.
Non-compliance	Electrical Equipment (Safety) Regulations 2016
Remedy	The manufacturer has initiated a modification programme. Owners are warned to stop using the product immediately and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance. If your unit is affected, please contact the Hisense support team on +44 (0) 330 777 2278, or email productrecall.gb@hisense.com to arrange for the modification to take place. Affected units were sold by AO.com, Amazon, Argos, Costco, Curry’s and Very. Further information can…
Recall number	2508-0198
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable products	Cell–charger matching, over-heat/over-charge protection, isolation of hot parts.
Rules & standards likely involved	UK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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