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Henry Quick Corded Vacuum — recall

Consumer goods · United Kingdom · 2025-10-23
Hazard: Electric shock

Henry Quick Corded Vacuum poses an electric shock risk

CountryUnited Kingdom
CategoryConsumer goods
Published2025-10-23
Model identifiersModel: HEC.100; Barcode: 5028965881910; Sales period: 1st August 2025 – 17th October 2025; Affected products:; Serial numbers beginning with 7524 followed by: 00001 – 03998. Serial numbers beginning with 7527 followed by: 03751, 03793, 03795,; 03799, 03801, 03804, 03805, 03809, 03812, 03819, 03826, 03829, 03832,; 03834, 03839, 03843, 03851, 05905, 05951
CategoryElectrical appliances and equipment
HazardElectric shock
Hazard descriptionThe product presents a serious risk of electric shock as it is possible for an external screw to be in contact with live internal parts. If a user accesses the screw while the product is in use, they may receive an electric shock.
Non-complianceElectrical Equipment (Safety) Regulations 2016
RemedyThe product has been recalled from end users. We recommend you stop using the product immediately and ensure it is unplugged. Please access the My Henry website to register for a free return and replacement.
Recall number2510-0171
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsMarketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers; under GPSR regulators can require platforms to act within 2 working days.
Self-check for comparable productsPlug, insulation and creepage vs. rating plate; certification coverage for the exact model.
Rules & standards likely involvedUK GPSR, UKCA · Full guide →

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General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

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