Recalls › New Zealand › Hot Water Bottle - Ellie the Eel by Moana Rd sold at variou…

Hot Water Bottle - Ellie the Eel by Moana Rd sold at various retailers — recall

Consumer goods · New Zealand · 2026-09-08

Hazard: Moana Road is recalling the Ellie the E…

Hot Water Bottle - Ellie the Eel by Moana Rd does not comply with safety standard BS 1970:2012

Country	New Zealand
Category	Consumer goods
Published	2026-09-08
Hazard description	Moana Road is recalling the Ellie the Eel Hot Water Bottle because it does not comply with the mandatory safety standard BS 1970:2012. It is missing required safety markings.
Remedy	Stop using the hot water bottle and destroy it by cutting it and take a photo for the refund process before disposing of it safely. If you purchased the Hot Water Bottle online from Moana Road, you will have received an email from them asking you to respond with evidence of disposal (picture of the Hot Water Bottle with a cut/slit of the rubber bottle). If you purchased the product from a store or from another retailer: please either contact the store or visit the store, where purchased, with a picture of the Hot Water Bottle showing evidence of disposal such as a cut/slit in it to obtain a r…
Recall number	hot-water-bottle-ellie-the-eel-by-moana-rd-sold-at-various-retailers
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	Marketplaces may delist the same or similar products, freeze or force-remove inventory (e.g. Amazon FBA) and notify past buyers.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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