Mercedes-Benz — recall
Automotive · Australia · 2024-11-21
Mercedes-Benz fuel injectors may deactivate due to engine software issue
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| Country | Australia |
|---|---|
| Category | Automotive |
| Published | 2024-11-21 |
| Manufacturer | MERCEDES-BENZ AUSTRALIA/PACIFIC PTY LTD |
| Models affected | Certain, C-Class ,E-Class, E-Class Coupe/Convertible, GLC, CLS, with 48 volt system. |
| Model year | 2021 - 2023 |
| Units affected | 386 |
| Defect | Due to a software issue in the engine control unit, the fuel injectors may deactivate when exiting coasting mode. If this occurs, the vehicle may experience a sudden loss of motive power. A sudden loss of motive power whilst driving could increase the risk of an accident, causing injury or death to the vehicle occupants and/or other road users. |
| Remedy | Owners of affected vehicles should contact their authorised Mercedes-Benz dealership as soon as possible to have the engine control unit software updated, free of charge._x000D_ A full list of authorised dealerships can be found at: www.mercedes-benz.com.au._x000D_ Alternatively, owners can use the Mercedes-Benz online booking service at:_x000D_ www.mercedes-benz.com.au/servicebooking. |
| Recall number | REC-006187 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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