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Automotive · Australia · 2025-07-04

Ford Transit Custom: dual power sliding door child lock may not operate correctly

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CountryAustralia
CategoryAutomotive
Published2025-07-04
ManufacturerFORD MOTOR COMPANY OF AUSTRALIA PTY LTD
Models affectedTransit Custom
Model year2024 - 2025
Units affected59
DefectDue to a manufacturing defect, the child lock feature on the dual power sliding door may not operate as intended. As a result, the sliding door may be opened from the inside using the interior handle. If the child lock feature on the sliding door does not operate as intended, occupants could pull the interior handle and open the door while the vehicle is in motion. This could increase the risk of injury and/or death to vehicle occupants.
RemedyOwners of these affected vehicles will be contacted in writing requesting they contact an Authorised Ford Dealer to have their vehicle rectified, free of charge._x000D_ Note: A cluster warning and malfunction chime will indicate the child lock malfunction when the ignition (and cluster) is switched ON. If the vehicle’s ignition is OFF, the driver can still attempt to activate the child lock, but the door will remain operable. The switch will flash for a period before stopping, and no cluster message will appear until the ignition is turned on._x000D_ For further information, contact any autho…
Recall numberREC-006375
Official noticeView source ↗

What this means for sellers

Likely platform / channel actionsOEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable productsCheck your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involvedthe destination market's product-safety rules and mandatory standards

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