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SUBARU SOLTERRA — recall

Automotive · Canada · 2025-09-04

Subaru vehicles with software problem causing HVAC system to enter failsafe mode.

Country	Canada
Category	Automotive
Published	2025-09-04
Manufacturer	SUBARU
Models affected	SOLTERRA
Model year	2023 2024
Units affected	5651
Defect	On certain vehicles, a software problem could cause the heating, ventilation and air conditioning (HVAC) system to enter a failsafe mode. If this happens, the windshield defroster may not work properly._x000D_ Note: This problem could cause an "EV System Malfunction" or "Drive Start Control Malfunction" message to display._x000D_ A windshield defroster that doesn't work properly could cause reduced visibility and increase the risk of a crash.
Component	Heater And Defroster
Remedy	Subaru will notify owners by mail and advise you to take your vehicle to a dealership to update the HVAC system electronic control unit software. The dealer will also inspect and, if necessary, replace the electrical compressor.
Recall number	2025-456
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

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