Caterpillar — recall
Automotive · Japan · 2024-08-30
Caterpillar shovel loaders' final drive bolts may loosen due to insufficient design
| Country | Japan |
|---|---|
| Category | Automotive |
| Published | 2024-08-30 |
| Manufacturer | Caterpillar Japan LLC. Contact: Representative Employee Caterpillar Work Tools Inc., Caterpillar Japan LLC Executive Officer Takeharu Seto, BCP Loader Marketing, TEL: (045) 682-3454 |
| Models affected | 918M, 920 |
| Units affected | 229 |
| Defect | In the final drive (reduction gear) of some shovel loaders, due to insufficient design instructions, the bolts securing the ring gear may have insufficient torque. As a result, if use continues in this condition, the bolts may loosen, causing abnormal noise and oil leakage from the final drive, and in the worst case, the wheel may detach. |
| Component | Ring gear securing bolts for the final drive (reduction gear) |
| Remedy | For all vehicles, replace the bolts securing the ring gear in the final drive of both the front and rear axles, and tighten them using the proper method. Furthermore, if loosening, detachment, or damage of the bolts is confirmed, the axle will be replaced. |
| Recall number | 外-3862 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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