Volvo — recall
Automotive · Japan · 2024-11-08
Origin: スウェーデン
Volvo EX30 TCAM, inappropriate control program prevents mobile network connection
| Country | Japan |
|---|---|
| Category | Automotive |
| Published | 2024-11-08 |
| Country of origin | スウェーデン |
| Manufacturer | Volvo Car Japan Inc. |
| Models affected | Volvo EX30 |
| Units affected | 722 |
| Defect | In the TCAM (Telematics and Connectivity Antenna Module), due to an inappropriate control program, it is unable to connect to the mobile network. As a result, communication is not possible, and it does not comply with Safety Standard Article 43-8 (Standards for Automatic Accident Emergency Call Devices). |
| Component | Automatic Accident Emergency Call Device (Telematics and Connectivity Antenna Module) |
| Remedy | For all vehicles, the TCAM program will be rewritten to a countermeasure program via OTA (Over-The-Air). |
| Recall number | 外-3885 |
| Official notice | View source ↗ |
What this means for sellers
| Likely platform / channel actions | OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback. |
|---|---|
| Self-check for comparable products | Check your comparable products' design, materials and QC records against the defect described here. |
| Rules & standards likely involved | the destination market's product-safety rules and mandatory standards |
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