Volvo — recall

Automotive · Japan · 2024-11-08

Origin: スウェーデン

Volvo EX30 TCAM, inappropriate control program prevents mobile network connection

Country	Japan
Category	Automotive
Published	2024-11-08
Country of origin	スウェーデン
Manufacturer	Volvo Car Japan Inc.
Models affected	Volvo EX30
Units affected	722
Defect	In the TCAM (Telematics and Connectivity Antenna Module), due to an inappropriate control program, it is unable to connect to the mobile network. As a result, communication is not possible, and it does not comply with Safety Standard Article 43-8 (Standards for Automatic Accident Emergency Call Devices).
Component	Automatic Accident Emergency Call Device (Telematics and Connectivity Antenna Module)
Remedy	For all vehicles, the TCAM program will be rewritten to a countermeasure program via OTA (Over-The-Air).
Recall number	外-3885
Official notice	View source ↗

What this means for sellers

Likely platform / channel actions	OEMs/dealers will run the remedy (repair, replace or refund); component suppliers in the chain may face traceback.
Self-check for comparable products	Check your comparable products' design, materials and QC records against the defect described here.
Rules & standards likely involved	the destination market's product-safety rules and mandatory standards

🚨 Delisted or named by a regulator? Leave your details and situation — we'll assess and get back to you. Contact us →

General guidance only — not compliance or legal advice; the official notice and applicable law prevail.

Get overseas recalls that matter to you (China-origin highlighted) + top hazards — one email a week. Free, unsubscribe anytime.

By subscribing you agree to our Privacy Policy & Terms (incl. cross-border data processing).